Leisure & Retail

I have been supporting Alton Towers Resorts for a few years now training staff in different areas of the park including the cBeebies Hotel . In 2022 the training has been focused on the new inclusive attractions based in cBeebies Land.

Read BBC News report here
Alton Towers Staff Groups photo Training 2022

Ensuring the staff have the right vocabulary to communicate with guests was key , so a number of workshops held across various departments from Food & Beverage  to Front of House to Entertainments staff. The focus was ensure a truly magical experience to guests – so just like the Mr Tumble themed Bedroom, their stay can be ‘Something Special’

Amanda Particularly enjoyed meeting Little Monster!